At THOMPSON QUANTIX LLC, customer satisfaction is important to us. If you are not satisfied with your purchase, you may request a return or refund under the conditions outlined below.
Items must be requested for return within the eligible return period. Products must be unused, undamaged, and returned in their original packaging to qualify for a refund or exchange.
Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within a reasonable processing period.
Certain items may not be eligible for return, including products damaged due to misuse, improper handling, or not in original condition.
Shipping fees are generally non-refundable unless the return is due to our error or a defective product.
For return assistance, please contact: